Tiffany Townsend is the founder of Ship Black; a logistics super center focused on serving start-up e-commerce businesses. With 20+ years working for the post office, she had a dream to one day own her own postal store with the ability to individualize customer service, tailoring to each customer. In the spring of 2019 that happened and within the first year she quickly found herself already needing to pivot her business model to survive the Covid-19 pandemic. Opportunities to serve and educate small business owners in the product fulfillment and shipping areas helped birth Ship Black; Businesses Learning And Collaborating for Knowledge. Since then, Tiffany formed a non-profit to serve her community; Pack-N-Pour, an organization for teens and young adults on the autism spectrum to learn job skills and become employable. Today she serves several e-commerce businesses in the Houston area allowing them scalability and growth.